Bu99 Terms and Conditions — Please read before use

By accessing bu99, registering an account, or participating in any gaming activity on the platform, you automatically agree to these Terms and Conditions you agree to be bound by these terms. This document constitutes a legally binding agreement between bu99 and the user.

Bu99 is operated by an internationally registered gaming company licensed to provide its services under a valid gaming license. Our Terms and Conditions Designed in compliance with international gaming regulations.

These Terms are available in both English and Bengali. In the event of any discrepancy between the two versions, the Bengali version shall prevail.

• Scope of Services: bu99 offers a wide range of gaming services, including online casino, Sports Betting, fish games, bingo, and VIP benefits.
• Geographic Restrictions: bu99's services may be restricted in certain countries or regions. Accessing bu99 from a jurisdiction where online gaming is prohibited by law is entirely at your own risk.
• Third-Party Software: bu99 uses software from various game providers. The terms and rules of those games may also apply.

To open an account with bu99, you must provide accurate and complete information. bu99 reserves the right to immediately close any account registered with false or incorrect details.

• Age Requirement: Only individuals aged 18 or above are eligible to register on bu99.
• One Account Policy: Each person may only register one account. Creating multiple accounts is strictly prohibited and may result in bonus cancellation.
• KYC Verification: Before processing a withdrawal, bu99 may request a copy of your national ID or passport. This is part of international anti-money laundering compliance.
• Account Security: Keep your username and password confidential. Allowing anyone else to access your account is a violation of bu99's Terms and Conditionsviolation.
• Contact Information: The mobile number or email address provided at registration must remain under your control and be kept up to date at all times.

Depositing on bu99 is simple and secure. You can instantly top up your account via bKash, Nagad, or Rocket. All deposits are protected with 256-bit SSL encryption.

• Minimum Deposit: BDT 100 (one hundred taka).
• Maximum Deposit: Up to BDT 500,000 per day. Separate limits apply for VIP members.
• Processing Time: Most deposits are credited instantly. Bank transfers may take 1–3 business days.
• Payment from Your Own Account: Deposits must be made using a payment method registered in your own name. Payments from third-party accounts are not accepted.
• Currency: bu99 processes all transactions in Bangladeshi Taka (BDT).

Withdrawing winnings from bu99 requires meeting certain conditions. Withdrawal requests are typically processed within 30 minutes to 24 hours.

• Minimum Withdrawal: BDT 500 (five hundred taka).
• Daily Limit: Standard members have a daily maximum of BDT 100,000. Higher limits apply for VIP members.
• If KYC is not completed: Large withdrawal requests may be held until identity verification is completed.
• Same Payment Method: Withdrawals must be made through the same method used for the original deposit.
• Bonus Terms: Winnings from bonuses are subject to wagering requirements before any withdrawal can be made.
• Suspected Fraud: If bu99 detects unusual activity on an account, withdrawals may be suspended pending investigation.

Bu99 regularly offers a variety of bonuses and promotions. Each offer has its own terms. The general rules are outlined below.

• Welcome Bonus: New members may receive a bonus on their first deposit. This bonus must be wagered a specified number of times before any withdrawal can be made.
• Wagering Requirement: Bonuses typically require 10x to 30x wagering. Exact requirements are listed on each offer's page.
• Bonus Validity: Most bonuses must be used within 7 to 30 days of being issued.
• Multiple Bonuses: Multiple bonuses cannot be active at the same time unless specifically authorized.
• Bonus Cancellation: If a rule violation is identified, bu99 reserves the right to cancel any bonus at any time.

Every game on bu99 runs on RNG (Random Number Generator) technology, which is regularly audited by independent third parties. This ensures every outcome is completely fair and random.

• RTP (Return to Player): The RTP rate for each game is published on its game page. bu99 games generally have an RTP ranging from 92% to 98%.
• Technical Issues: If a technical error occurs during a game, bu99 reserves the right to void that round. Any winnings already credited will not be affected.
• Game Restrictions: Some games may not be available in certain countries or regions.
• Live Casino: Please read the rules carefully before placing bets in live dealer games. Confirmed bets cannot be changed.

All bu99 users must refrain from the following activities. Violations will result in permanent account closure.

• Money Laundering: Using bu99 as a vehicle for money laundering is strictly prohibited and punishable by law.
• Software Hacking: Attempting to hack bu99's software, or using bots, automated betting scripts, or cheat software is strictly prohibited.
• Bonus Abuse: Attempting to claim bonuses by creating multiple accounts or providing false information is prohibited.
• Collage Betting: Any attempt to artificially manipulate outcomes in Sports Betting is strictly prohibited.
• Third-Party Accounts: Operating someone else's account or selling your account is prohibited.

Bu99 may temporarily suspend or permanently close an account under the following circumstances.

• If a breach of the Terms & Conditions is proven.
• Submitting false information during KYC verification.
• Evidence of operating multiple accounts.
• No account activity for an extended period (12 months).
• Upon receipt of a court order or directive from a regulatory authority.

Users may also request account closure at any time. Any remaining balance (excluding bonuses) will be refunded.

Bu99 believes gaming is a form of entertainment, not a way to earn money. We encourage every user to play responsibly.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits at any time.
• Session Limits: Set your own limits on how long you play.
• Self-Exclusion: You can temporarily exclude yourself from the platform for a set period if needed.
• Reality Check: bu99 provides reminders to help you take regular breaks.

If you're having trouble managing your gaming habits, please contact our support team. For more details, visit our Responsible Gaming Visit the page.

Bu99 takes the protection of your personal data seriously. For full details on how we collect and use your data, please see our Privacy Policy Available on the page.

• Data Collection: Required information is collected during registration, payment processing, and gaming activity.
• Use of Information: Collected data is used for service improvement, verification, and security purposes.
• Third Parties: bu99 does not share your personal information with any third party unless required to do so by law.
• Cookies: bu99 uses cookies on its website. You can disable cookies through your browser settings, though doing so may limit certain features.

If you have any complaint about bu99's services, we are committed to resolving it promptly and fairly.

• Step 1: Contact our support team via live chat or email. Most issues are resolved within 24 hours.
• Step 2: If you are not satisfied, please submit a formal complaint. bu99 will respond in writing within 5 business days.
• Step 3: If both parties cannot reach an agreement, the dispute will be resolved through international arbitration.
• Time Limit: Complaints regarding gaming outcomes must be submitted within 30 days of the incident.

Bu99 reserves the right at any time to Terms and Conditions the right to make partial or full amendments. Notice will be posted on the website at least 7 days before any changes take effect.

• Notice Method: Updates will be communicated via a notice on the website and an SMS to your registered mobile number.
• Continued use: Continued use of bu99 after changes take effect will be considered acceptance of the updated terms.
• Archive: Previous versions of the Terms & Conditions are available from the support team upon request.